People working for you at BIGGA | BIGGA

The BIGGA team is on hand to assist our members with all aspects of BIGGA membership. Get in touch if there's anything you would like to discuss about membership or speak to a member of our team to discover ways in which we can help you achieve your personal and professional ambitions.

Contact BIGGA by calling 01347 833 800 or message us on WhatsApp using 07933 203 645.

Membership services team

The membership services team is BIGGA's regional representatives, working on the road and regularly visiting members to offer help and advice, as well as organising educational activities throughout the year.

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Scott Reeves

Head of Membership

Scott was formerly the course manager at Leyland Golf Club, where he spent 17 years. From 2019 to 2022 he was BIGGA Chairperson and he has volunteered at every level of the association. Scott became BIGGA's Head of Membership in June 2024.

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John Young

Membership Services Manager - Scotland & Northern Ireland

John is membership services manager for Scotland & Northern Ireland, supporting BIGGA members in his daily duties and helping to ensure the effective operation of education and networking events within his region.

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Steven Dudley-Brown

Membership Services Manager - Central England

Steve joined BIGGA in 2021 following a successful greenkeeping career. Joining the industry aged 16, he has worked across the UK, Australia and New Zealand and spent 13 years as a course manager. In his role at BIGGA, he works on behalf of members in the Central England Region, helping to provide learning opportunities and the various other incredible initiatives available to members.

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Roger Butler

Membership Services Manager - Northern

Having built significant experience within the golf industry in his role at the Professional Golfers' Association, Roger joined BIGGA in 2014 as membership services manager for Central England. Since January 2022 he moved to the Northern Region, where he works on behalf of BIGGA members to provide learning opportunities and various other membership initiatives.

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Kris Parker

Membership Services Manager - South West & South Wales

Kris joined BIGGA in July 2023 after a number of years working as a sports apprenticeship officer and rugby coach. He has made over 100 Welsh Premiership appearances for Ebbw Vale RFC and is currently captain of Pontypridd RFC.

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John Pearson

Membership Services Manager - South East

With outstanding experience in the golf industry, including in his role as assistant manager at West Surrey Golf Club, John works on behalf of BIGGA members in the South East Region, helping to provide learning opportunities and other incredible initiatives.

Learning and development team

Throughout the year BIGGA hosts a large number of exclusive career-defining opportunities for its members. Among these is Continue to Learn, the world's leading education programme for those working in sports turf management.

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Deb Burnett

Learning and Development Manager

Deb is responsible for the organisation and operation of BIGGA’s learning opportunities throughout the year, including the Continuing Professional Development (CPD) scheme, the Future Turf Managers Initiative (FTMI) and Toro Student Greenkeeper of the Year, alongside countless other activities. She also is responsible for the production of the Continue to Learn programme and delivery each year.

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Rob Phillips

Learning & Development Manager - Technical

Rob is responsible for delivering the requirements of The GTC under their service level agreement with BIGGA. Rob was previously head of land-based apprenticeships at Berkshire College of Agriculture and spent 30 years as a greenkeeper, including 21 years as course manager at Sandy Lodge Golf Club in Middlesex.

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Jo Millar

Learning & Development Administrator

Contact Jo

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Janette Pascall

Learning & Development Administrator

Contact Janette

Call +44 (0) 1347 666 591

Janette supports BIGGA members to offer help and advice with all aspects of their membership, with a particular focus on the Continue to Learn programme and wider Learning & Development activities.

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Jenny Bledge

Workforce Project Manager, BIGGA

Jenny was appointed in early 2023 to oversee the implementation of the innovative First Green initiative in the UK, in addition to several other projects that will see the promotion of the greenkeeping industry to a wide audience

HQ team

Working from the BIGGA offices in North Yorkshire, the core BIGGA team works tirelessly to ensure BIGGA members get the help and advice they need to maximise their membership and achieve their own personal and professional ambitions, should you need to contact a member of the team please call BIGGA HQ on 01347 833800

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Steve Wragg

Chief Financial Officer

BIGGA's longest-serving staff member, Steve is responsible for all the financial aspects of the operation of the association. A keen cricketer, he also volunteers with his local scout group.

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Laura Lincoln

Executive PA and People Manager

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Joshua Newton

Accounts Assistant

Supporting Steve Wragg in the financial aspects of the association, Joshua is a talented accounts assistant and achieved his senior qualifications in October 2023.

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Elly Watson

Membership Administrator

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Niamh Jordan

Membership Administrator

Niamh supports BIGGA members to offer help and advice with all aspects of their membership, including membership renewals and access to the various support and advice that is available to BIGGA members.

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Megan Varley

Events & Initiatives Coordinator

Content and Communications and Digital

BIGGA's Content and Communications team is responsible for all of BIGGA's various publications, including the monthly members' journal, Greenkeeper International, our website and all our social media activities.

Karen, our webmaster, is responsible for ensuring the continued effective operation of the BIGGA website.

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Karen Hughes

Webmaster

Karen has a master's degree in internet computing and is our web guru, working to ensure the BIGGA and BTME websites are operating smoothly. She makes sure that all the fantastic learning materials and resources that are available on the BIGGA website are available for our members. Karen is also responsible for the operation of the BIGGA app and for many of the informative emails that BIGGA members receive.

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Lorna Taylor

Content and Communications

Lorna plays an important role in the creation of Greenkeeper International, working with various contributors to produce our member news pages and other aspects of the magazine each month. She is also a key contact with regards BIGGA's recruitment service, helping advertisers through that journey and sharing these opportunities with BIGGA members.

Commercial and Marketing

The activities of BIGGA are supported by our commercial partners, including those who formalise their relationship with BIGGA as Premium Partners, Partners, Supporters and Regional Patrons. The Commercial and Marketing team is also responsible for organising the exhibitors who participate in the BIGGA Turf Management Exhibition (BTME) each January.

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Lauren Frazer

Head of Commercial and Marketing

In her 7th year with BIGGA and a graduate from the ‘Women in Golf’ Leadership programme and ‘CMI Advanced Sales and Leadership’ programme, Lauren has a wealth of knowledge both of the industry and diverse routes to market available to companies.

A regular at trade shows across the world, sees maintaining good relationships and supporting both existing and new clients as an important part of her role. The go to person to discuss commercial opportunities to showcase your products, BIGGA partnerships, various sponsorship options throughout BIGGA and exhibiting at BTME.

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Libbie Waddleton

Design and Brand Executive

If you’ve seen something designed by BIGGA in the past five years, whether it be Greenkeeper International, an information poster or all the signage at BTME, the chances are it was created by Libbie. With a keen eye for detail, Libbie is responsible for the consistent and professional image that is portrayed by BIGGA on a daily basis.

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Tara Richardson

Commercial Administrator

Gavin Rees

Commercial Manager

Joined BIGGA 3 years ago from outside the industry but a background in B2B client services helps facilitate partner and supporter agreements.

Always keeping abreast of the industry and seasonal factors, liaises regularly with companies to discuss the time-specific opportunities available to them.

Whether you are a long standing customer or it’s a first time enquiry, happy to talk you through all of the advertising options and the education supporter package.

Zoe Wright

Marketing and Social Media Executive

Always on the look-out for the latest trending topic, Zoe plays a key role in the conversations that BIGGA has with its members and the wider community as she oversees all of BIGGA’s social media activities. She is also helping to redevelop BIGGA’s marketing offering, to ensure that everyone is aware of the great benefits that come with BIGGA membership and plays a role in BIGGA’s recruitment service.