Throughout the COVID-19 crisis, we’ve been working alongside The PGA, GCMA and other governing bodies in golf to provide advice and guidance to golf facilities and our members.

Our staff is on hand to help you find answers for your questions. You can also find us on Facebook and Twitter and the BIGGA App, where we'll be sharing the latest updates for the industry.

We know the coming weeks will be uncertain and we want to give you all the help and support that we can. We'll be exploring ways to offer events and information remotely, We’ve also listed some resources on how to keep your team safe and well during these difficult times. 

It's important at this time to remember that the health and wellbeing of yourself and your families must come first. But if you need us, BIGGA staff are able to offer all the same support and benefits that you have come to expect from the association. If you've got any concerns, just get in touch.

Coronavirus (COVID-19) News


1. How much notice should my employer give me to return from furlough or from working at home?

Currently there is no set notice period, employers should communicate regularly with their team and keep them up to speed with any developments or changes to the workplace etc. Employers should also be mindful of employees with caring responsibilities and where possible try to accommodate these.

Whilst being a parent is not a protected category employers should try and be as fair and reasonable as possible, can shift patterns be looked at, can a combination of home and workplace hours be carried out etc, is there a way of meeting in the middle. Likewise, employees have a responsibility to return to work when required and must remember that the furlough scheme is not indefinite.

2: Why have I to return but my colleague is staying on furlough?

Ultimately the decision as to who to furlough is at the employers choice and there may be several reasons behind decisions being made in this respect.

3: What has been done to make my role, or my workplace safe for my return?

This is a great question and you are within your rights to ask your line manager and ensure that a COVID19 risk assessment has been carried out to help protect your safety in returning to the workplace.

4: What if I don’t want to return to the workplace or come off furlough?

You need to have a conversation with your line manager and iron out any potential areas of concern that you may have, if there are valid reasons for your concern these should be addressed appropriately. Likewise, it is worth remembering that the scheme is short term and businesses must use it appropriately.

5: I’ve been told to come off furlough but my hours are reduced by 3 a week – can they do this?

If you have short time working or temporary layoff clauses within your employment contract this measure can be taken however only as a temporary measure. You can check, however currently short time working or temporary layoff can only be utilised by a business for four weeks in a row or six weeks in 13 before the employee can request redundancy, a business then has a very short time frame to either give redundancy or have the employee back to their normal hours. 

If this situation arises, or indeed any other situation where you require some HR advice please do not hesitate to contact Xact if you are a BIGGA member

Coronavirus (COVID-19) Resources


Useful Links

The R&A has been working with a range of bodies to develop guidance on how golf could be played in the UK when the government decides it is safe to begin lifting the current restrictions.

Proof of Sickness. As of 25 March 2020, if you have COVID-19 or are advised to stay at home, you can get an ‘isolation note’ by visiting NHS 111 online, rather than visiting a doctor. For COVID-19 cases this replaces the usual need to provide a ‘fit note’ (sometimes called a ‘sick note’) after seven days of sickness absence.

Coaching and Retail

HR Issues

BIGGA Services

The ongoing COVID-19 health crisis is having an impact on practically all businesses and BIGGA is no different. Utilising the Government's Coronavirus Retention Scheme, we have furloughed some members of the association's staff as elements of our work have slowed down or ceased during the crisis.

BIGGA did not make this decision lightly and uppermost in our thoughts was retaining the ability to support our members with all the services that are relevant at this extremely difficult time. We would like to reassure our members that they will continue to have access to all the benefits and resources that come as part of membership of the association.

As an association we continue to work with the wider golf undustry and government to ensure greenkeeping is as safe as possible and our members' needs are fulfilled.

It is important to stick together during difficult times and we hope that BIGGA continues to provide a platform for our members to continue to communicate and share ideas, despite the social distancing restrictions that are so important as our society seeks to overcome the threat of COVID-19.

Here are some important contact details:

Full Members Personal Accident Helpline

0113 393 6300

Greenkeepers Legal Assistance

0808 181 9194

Lifestyle Counselling Helpline

0333 000 2082

Human Resources (HR) Helpline

0330 332 2636

Greenkeepers Benevolent Fund


General enquiries,

Membership Services

Membership enquiries,

Elaine Jones,  administration manager,

Sandra Raper, membership services manager – Northern,

Learning and Development

L&D enquiries,

Sami Strutt, head of learning & development,

Deb Burnett, learning & development executive (BIGGA),

Greenkeeper International and Communications

Karl Hansell, Greenkeeper International editor and BIGGA communications executive,

Sales, marketing, BTME enquiries

Lauren Frazer, business development manager,


Karen Hughes, digital executive,

Greenkeepers Training Committee


Fiona Lyttle, learning & development executive (GTC),


Please confirm!