So you think it's all about the golf course
Why do people join and remain members of golf clubs? What role does the golf course really play in membership satisfaction levels? Armed with over 20 years of industry experience, data from over 25,000 UK golf club members and an analysis of over 200 sets of UK golf club accounts, Kevin Fish will give you the insight and information you need to keep your golf course as everybody’s number one priority, and cement your place in the club’s decision making structure.
Presented by Kevin Fish CCM, Contemporary Club LeadershipSO ITS ALL ABOUT THE GOLF COURSE IS IT - KEVIN FISH - BIGGA CONFERENCE HANDOUT.pdf 1
Kevin Fish has over 20 years of experience in the Club Industry. A former Club Manager at the Glen Golf Club in North Berwick (1999-2008), Kevin was named the UK Golf Club Manager of the Year in 2004. He was in the first group of Europeans to be awarded the CCM (Certified Club Manager) qualification in 2008. He went on to work for the National Governing Body for golf in Scotland (SGU) for seven years, leading a team providing support to hundreds of Scottish golf clubs. As the Chairman of the CMAE Education Policy Board Kevin was responsible for bringing Management Development Programme (MDP) education to club managers in Europe. He has addressed the World Conference of Club Management on over a dozen occasions, and runs his own training, recruitment and consultancy business – Contemporary Club Leadership. www.ccl.services